Privacy Policy
AussieGoldenRush.com ("we", "us") is operated by HarbourSpin Social Casino Arcade Pty Ltd. This policy explains how we handle personal information under the Australian Privacy Principles (Privacy Act 1988 (Cth)).
Personal information we collect
- Account and contact details (e.g., name, email, username, age/eligibility checks where required).
- Customer support communications and preferences.
- Device and usage data (e.g., IP address, device identifiers, browser type, pages viewed, timestamps, crash logs).
- Cookies and similar technologies for site functionality, analytics, and advertising (where enabled).
How we collect and use information
We collect information directly from you (forms, account creation, support) and automatically via your device. We use it to:
- Provide and maintain the website and your account.
- Improve features, performance, and user experience (analytics).
- Communicate with you, including service messages and (where permitted) marketing.
- Detect, prevent, and investigate fraud, security incidents, and misuse.
- Comply with legal and regulatory obligations.
Disclosure and third parties
We may disclose personal information to service providers that help us operate the site (e.g., hosting, email delivery, customer support tools, analytics, and advertising technology). These providers may handle personal information on our behalf under contractual controls.
Examples may include analytics and advertising partners (such as Google/Meta) where configured by us and where your settings or consent allow. You can manage cookies via your browser settings and, where provided, our on-site cookie controls.
Cross-border disclosure
Some service providers may store or process data outside Australia. Where cross-border disclosure occurs, we take reasonable steps to ensure recipients handle personal information in a manner consistent with the Australian Privacy Principles (including through contractual protections), noting that overseas recipients may be subject to foreign laws.
Security and retention
We use reasonable safeguards to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We retain information only as long as needed for the purposes described, unless a longer period is required by law.
Access, correction, marketing choices, and complaints
You may request access to, or correction of, your personal information. You may opt out of marketing communications using the unsubscribe link or by contacting us. If you have a privacy complaint, contact us first and we will respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Updates
We may update this policy from time to time by posting the updated version on this page.