AussieGoldenRush.com
Responsible Gambling
Gambling should be entertainment, not a way to make money or solve financial problems. If you are under 18, do not gamble. If you feel unsafe or at risk of harm, seek support immediately.
Set limits and take breaks
- Money limit: Decide what you can afford to lose and do not exceed it. Never chase losses.
- Time limit: Set a session timer; take regular breaks (e.g., every 30–60 minutes).
- Spend tracking: Keep a record of deposits/spending and review it weekly.
- Avoid risky situations: Don’t gamble when stressed, tired, upset, or under the influence of alcohol/drugs.
Warning signs of gambling harm
Spending more than planned, hiding gambling, or feeling irritable when not gambling.
Chasing losses, borrowing money, missing work/study, or relationship conflict.
If any of these apply, consider taking a break and speaking with a confidential support service below.
Cool-off and self-exclusion
- Cool-off (short break): Log out, uninstall apps if helpful, and avoid gambling-related content. If you have an account with us, contact support to request a temporary account break.
- Self-exclusion (longer break): Request self-exclusion via our support team. Choose a duration; access is restricted for the full period and cannot be reversed early.
- Get extra support: For online wagering services in Australia, a national self-exclusion register may be available depending on the provider and product.
To request a cool-off or self-exclusion, email contact@aussiegoldenrush.com or call +61 2 8015 4729.
Free, confidential help in Australia
Gambling Help Online: gamblinghelponline.org.au · Phone: 1800 858 858
Lifeline (24/7 crisis support): 13 11 14
Beyond Blue: 1300 22 4636
Emergency: Call 000 if you or someone else is in immediate danger.
Regulation and reporting (Australia)
Online gambling and spam-related enforcement information is available from the Australian Communications and Media Authority (ACMA): acma.gov.au.
State and territory regulators differ by product and location. Examples include: